Indian Army Air Conditioner Servicing Tender Sri Ganganagar Rajasthan ISO 9001 2026

Tender Overview

The Indian Army, Department of Military Affairs, invites bids for Air Conditioner servicing, gas charging, blade, and lead tasks in Sri Ganganagar, Rajasthan 335771. Estimated value is ₹73,860.00. No BOQ items are listed, and the tender contemplates a flexible quantity option of up to 25% more during contract execution. Bidders must follow standard procurement terms, with delivery timing linked to the original order’s period and possible extensions. The emphasis is on service capability, with ISO 9001 certification and Indian after-sales support obligations for imported equipment. The procurement context centers on preventive maintenance and essential servicing for field operations.

Key differentiators include a requirement for OEM-approved after-sales support in India for imported products and a clearly defined escalation matrix for service issues. The tender also enforces document verification (PAN, GSTIN, bank details) as part of Vendor Code creation, ensuring financial and regulatory compliance. Overall, the opportunity targets service providers with validated quality management and robust service networks to support Army air conditioning systems.

Technical Specifications & Requirements

• Standards: ISO 9001 certification required for bidder or OEM.
• OEM/Service: Imported products necessitate a registered Indian office of the OEM or Authorized Seller for after-sales service.
• Documentation for Bid: PAN Card, GSTIN, Cancelled Cheque, EFT Mandate (bank-certified).
• Turnover: Bidder must meet the minimum average annual turnover criteria as specified in the bid document (document uploads via audited statements or CA certificate).
• Service & Support: An Escalation Matrix with contact telephone numbers must be provided.
• Value & Scope: Estimated value ₹73,860 with no itemized BOQ; quantity may vary up to 25% during contract.
• Location: Sri Ganganagar, Rajasthan; delivery and servicing aligned to Army requirements.

Terms, Conditions & Eligibility

• EMD: Not specified in the available data.
• Turnover Criteria: Minimum average annual turnover for the last three financial years as per bid document; inclusion of completed financial years after incorporation if applicable.
• Delivery: Delivery terms reference original delivery period with option to extend; extended time calculated with minimum 30 days rules.
• Payment & Contracts: Payment terms align with standard government procurement; option clause allows quantity fluctuation up to 25%.
• Documents: Mandatory vendor documents include PAN, GST, cancelled cheque, EFT mandate; ISO 9001 certification must be provided.
• Warranty/Support: Service escalation matrix required; OEM after-sales support for imported items must be in India.
• Compliance: Bidders must comply with all Buyer Added Terms and conditions, including project deliverables for servicing of air conditioners.